Privacy Policy
Last Updated: 8/19/2026
At Love Letter Floral Design & Event Planning LLC, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Your name and contact information
Email address and phone number
Mailing or event address
Wedding or event details
Information you provide through inquiry, contact, consultation, or booking forms
Payment and billing information when you purchase products or services
Any other information you choose to provide to us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests
Communicate with you about your event, wedding, order, or services
Provide and manage our products and services
Process payments and transactions
Schedule consultations, meetings, deliveries, and events
Improve our website, services, and customer experience
Send newsletters, updates, promotions, or other marketing communications when permitted
Maintain website security and prevent fraud or misuse
Comply with applicable legal obligations
We will not sell or rent your personal information to third parties.
How We Share Your Information
We may share information with trusted third-party service providers who help us operate our business, such as website hosting providers, payment processors, scheduling platforms, email marketing services, analytics providers, and other business tools.
These providers are given access only to information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, property, safety, or the safety of others.
Payments
If you make a purchase or payment through our website, your payment information may be processed by a third-party payment processor. We do not generally store complete credit card or payment card information on our own servers, but our payment processor may store your payment information if you agree to automatic billing.
Please review the privacy policies of the applicable payment processor for additional information about how your payment information is handled.
Email Communications
If you provide your email address, we may use it to respond to your inquiries, provide information related to your services, or, where permitted, send marketing communications.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those emails or by contacting us directly.
Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better user experience.
We may use third-party services, such as website analytics, social media, advertising, or embedded content providers, which may also use cookies or similar technologies.
For more information, please see our Cookie Policy.
Third-Party Websites and Services
Our website may contain links to third-party websites, including social media platforms, vendors, venues, payment providers, or other resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take reasonable measures to protect the personal information we collect. However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Love Letter Floral Design & Event Planning LLC
Celebrate@loveletterfloral.com